Policies
Yorke Institute pays strict adherence to the following policies. It is governed by its regulations and guidelines in order for the Institute to be a quality VET provider.
Information about Yorke Institute Policies and Procedures
Information for future students and student recruitment agents
The polices below are covered within this website. Information is also available to prospective students in the Pre-Enrolment Information Booklet prior to enrolment. To obtain a copy of the policies below, please email to info@yorkeinstitute.com or contact Yorke Institute on
(03) 8415 0444.
Information for Current students
The policies below are generally contained in your Student Information Handbook which is handed out during the Orientation program. If you require a copy of any of the policies, email to info@yorkeinstitute.com or consult the Student Administration Officer during business hours.
Access and Equity PolicyThe policy covers information on how Yorke Institute practices access and equity principles to all aspects of its services to meet its clients needs |
Administration of RTO surveys PolicyThe policy and procedure cover the administration of surveys conducted at Yorke Institute to ensure quality training is delivered |
Access to Records PolicyTraining records and personal information are private and confidential and can only be accessible to a student and authorised staff if this policy and procedure is followed. |
Assessment PolicyThis policy outlines how Yorke Institute conducts assessment under the Assessment Guidelines outlined in the relevant training packages. |
Complaints and Appeals PolicyThe policy covers complaints and appeals processes for students. Click on the heading to read more. |
Completion within Expected Duration PolicyThis policy ensures Yorke Institute ensures that students complete their courses within the expected duration. |
Course Credit and Recognition of Prior learning Policy click here to read moreStudents intending to apply for Course Credit or RPL should read this policy and complete the form contained in this website |
Critical Incident Policy click here to read moreThis policy covers procedures to be taken in the event of a critical incident and documentation. |
Equal Opportunity Policy click here to read more |
Monitoring International Student Academic Progress PolicyThe policy covers monitoring of international student academic progress. |
Intervention Strategy PolicyThe policy cover circumstances when an intervention strategy is implemented for international students who have been identified as being at risk of not meeting academic progress requirements |
Student Attendance Monitoring PolicyThe policy ensures that students meet with attendance requirements to meet with the academic course progress. |
Occupational Health and Safety Policy |
Privacy and Confidentiality Policy |
Refund of course fees Policy click here to read more |
Deferring, Suspending or Cancelling PolicyStudents intending to defer, suspend or cancel course must adhere to this policy. Read more |
Enrolment policyThis information is contained in this website under Future students |
Student file management policyUnder this policy relevant information about each student is retained as part of student file management |
Student Pre-Enrolment Information PolicyThis information is contained in this website under Enrolment |
Student Support Services Policy |
Student Transfer Between Providers Policy |
