Student Welfare
Yorke Institute takes the safety, health and welfare of its students very seriously. Support service is provided to all students to help students assimilate to life in Australia.
Ongoing support services
Counseling Services
An External Counseling service is available for students to contact
Issues they cover may be health, stress and matters that may affect welfare of the student
This service may incur a fee.
For more details contact
North Richmond Community Health Centre
23 Lennox Street VIC 3121
Ph 03 9429 5477
For additional free services refer to the ADDITIONAL SERVICES below
Personal / Social issues
Students have access to the Student Support Team through normal business hours of 9.00a.m till 9.00p.m. For contact outside of these hours, either email info@yorkeinstitute.com.au and the relevant staff person will respond within 24 hours of receiving the email or contact the Institute number on 03 8415 0444. This call will be diverted to an Institute representative who will respond as soon as possible.
Should an emergency arise that needs immediate assistance, dial 000.
Medical and other professional issues
A list of medical professionals/other services within access from the Institute’s location.
Social Programs
Social events will be organised to allow all students enrolled with Yorke Institute to mingle and socialise. These events may range from cultural and sightseeing events, to dinners, excursions, competitions and sporting events. We encourage all students to participate in these programs as it's one of the best way to mingle with your college friends, sightsee and learn on the go! Check out news and events in this website and our noticeboards for more information on upcoming events.
Legal Issues
Yorke Institute is able to refer students to appropriate legal practitioners for legal advice pertaining to personal matters at no cost. However, for reference to solicitors in specific areas please contact the Law Institute on 9607 9311.
Education Services to Overseas Students Act 2000
We recommend that students read the ESOS Framework and the Australian Government's explanation of how the Education Services to Overseas Students Act 2000 works: http://aei.dest.gov.au/AEI/ESOS/QuickInfo/ESOS_FrameWork_pdf.pdf
Local Amenities and Facilities
In the local surrounds of the Yorke Institute are numerous amenities and facilities for your convenience.
Train, Tram & Bus
Yorke Institute is located next to the North Richmond train station and trams run regularly into the Central Business District from Victoria Street. (Trams 24, 109). Buses also run from Victoria Street.
Parking
Parking is limited to two hours in most parking located around the campus.
Restaurants & Cafes
The Richmond Tavern is located opposite the campus at 14 Elizabeth Street, open for lunch and dinner.
A wide selection of restaurants and cafes are located within walking distance of the campus in Elizabeth Street and Victoria Street to the South. Some of the popular fast food chains include Hungry Jacks and McDonalds.
Local Banks
Commonwealth Bank, one is located at 124 Victoria Street
Westpac Bank, one is located at 263 Victoria Street
Bank of Queensland, is located at 283 Victoria Street.
Chemist
Pulse Pharmacy is located at 110 Victoria Street.
Thao Nguyen Pharmacy is located at 146 Victoria Street.
Petrol
Shell petrol station is located at 1181 Hoddle Street to the North, opposite York Street.
Emergency Contacts
Emergency numbers and contact details
- Police 000
- Ambulance 000
- Fire 000
Procedure:
1. Dial 000 and request the service you need
2. Remember to remain as calm as you can
3. Speak clearly and give the details as requested
ADDITIONAL SERVICES AVAILABLE TO STUDENTS
AIDSLINE
Telephone: 1800 133 392
CENTRE AGAINST SEXUAL ASSAULT
Telephone: 1800 806 292
CHILDREN'S HELP LINE
Telephone: 1800 55 1800
Web site www.kidshelpline.com.au
CHILD ABUSE SERVICES
Telephone: 1800 688 009
CRISIS CARE
Telephone: 1800 177 135
CRISIS PREGNANCY
Telephone: 1800 650 840
DOMESTIC VIOLENCE 24X7
Telephone: 1800 811
FAMILY DRUG SUPPORT
Telephone: 1300 368 186
GAMBLERS ANONYMOUS
Telephone: 1800 002 210
INTERPRETING SERVICES
Telephone: 131 450
LIFELINE
Telephone: 131 114
LEGAL AID
Telephone
MEN’S REFERRAL SERVICE (Victoria)
Telephone: (03) 9428 2899
PARENT LINE
Telephone: 132 289
MATERNAL AND CHILD HEALTH LINE
Telephone 1800 126 637
POISONS INFORMATION CENTRE
Telephone: 131 126
QUIT LINE (Smoking)
Telephone: 131 848
SUICIDE HELPLINE (Victoria)
Telephone: 1300 651 251
