page_banner_current_studentspage_banner_current_students_bottom_shadowpage_banner_current_students_corner_outside

Student Information

Student Information

 

Accredited and nationally recognized qualifications at Yorke Institute

  • BSB50207 Diploma of Business
  • BSB60407 Advanced Diploma of Management
  • HLT50507 Diploma of Dental Technology
  • SIT30807 Certificate III in Hospitality (Commercial Cookery)
  • SIT40407 Certificate IV in Hospitality (Commercial Cookery)
  • SIT50307 Diploma of Hospitality

    •  

    Qualifications to be issued at Yorke Institute

  • BSB50207 Diploma of Business
  • BSB60407 Advanced Diploma of Management
  • HLT50507 Diploma of Dental Technology
  • SIT30807 Certificate III in Hospitality (Commercial Cookery)
  • SIT40407 Certificate IV in Hospitality (Commercial Cookery)
  • SIT50307 Diploma of Hospitality

    •  

    Teaching and Learning Strategies

    Yorke Institute's learning philosophy is based on assisting students to form broad conceptual understandings while gaining depth of knowledge, skills and attitudes that will benefit them in their chosen fields.

    This is achieved by focusing on learning outcomes for the students and implementing a range of different teaching methods to cater for different learning styles of individuals.

  • The teaching methods have been developed based on industry assessment standards. Industry specialists are engaged to visit the campus to consult on best practice within the industry.
  • Teaching strategies engage students as active students in the learning process using a range of assessment methods. These include: oral responses to questions, observations of performance,portfolio of evidence, written responses to questions,assignments and case studies.
  • The learning environment is designed to support all students regardless of their cultural background,race or gender.
  • Classes are structure to allow dialogue between students and trainers, and among students, thus encouraging them to express understandings and views and receive feedback on them.

    • Course Fees

  • International students are required to pay fees at the time of accepting an offer of a place to study at Yorke Institute. Fees are to be paid 6 months in advance or a year.
  • For current students, fees must be paid in advance, before the start of a study period, or by the due dates stipulated by the Accounts Team. Failure to comply with the required payment date may result in termination of a place of offer or enrolment at the Institute. Cancellation on grounds of non-payment of course fees will be reported to DIAC.
  • Before a unit can be repeated, the course fees in relation to the unit must be paid in full regardless of any fees that may have been paid in advance for other units.
  • Course fee may be increased annually or at the discretion of Yorke Institute.
  • If a visa status changes for an overseas student(e.g. become a temporary or permanent resident) the student will continue to pay full overseas student's fees for the duration of the enrolled program

    • Refund of Course Fees

     

    The Refund of Course Fees policy is details under the Refund Policy

     

    Attendance

    Students are required to attend all classes with prescribed text books, correct uniforms and all necessary equipment to ensure they are able to meet course competencies. Students who attend classes without required uniforms and equipment may not be allowed into class. In effect, international students failing to adhere to course requirements may be reported to DIAC for failure to meet academic requirements.

    Language, Literacy and Numeracy Support

    Language, Literacy and Numeracy expectations are based on the National Reporting System within the guidelines of Department of Education, Employment & Workplace Relationships (DEEWR).

    Students, who have been identified with any language and literacy needs, will be given further assistance. This assistance may include adapting the delivery and assessment methods to suit the needs of the students by providing a mentor, assistance through using a scribe, a fellow student to assist with assessment activities or a variation of the assessment method.(i.e.: verbal or demonstration rather than written).

    Credit Transfers & Recognition of Prior Learning

    Students may apply for course Credit Transfers (CT) from previous studies or Recognition of Prior Learning (RPL) based on prior experience and knowledge.

    Credit Transfer

    Students who have completed units from their course at another institution will be given recognition (credit transfer) on presentation of a verified, transcript, award or Statement of Attainment.

    Recognition of Prior Learning

    Students, who believe they can meet some of the competencies in the course they will be undertaking, may apply for Recognition of Prior Learning (RPL). An application may be made only after enrolment and payment of fees and must be made using the RPL application form.

    Pathways

    Registered Training Organisations (RTO) and Technical & Further Education (TAFE) Colleges must recognise the qualifications and statement of attainment issued by any other RTO. This means that you may be eligible for credit towards courses delivered by other RTO’s or TAFE Colleges based on what you achieve at Yorke Institute.

    Complaints and Appeals

    Yorke Institute has a dispute resolution procedure that provides students with a fair and equitable process for resolving any dispute, complaint or appeal they may have.

    Facilities

    Yorke Institute is equipped with modern and well equipped training facilities, aimed to duplicate a learning environment which is specifically targeted at developing and enhancing the student’s practical and interpersonal skills
    • Fully equipped commercial grade training kitchen.
    • Modern classrooms with access to computers
    • Free internet access for private research and study
    • CD ROM based learning resources
    • Audio and video learning resources

    Overseas Student Health Cover (OSHC)

    International Students must have Overseas Student Health Cover (OSHC) for the entire duration of their stay in Australia. OSHC gives access to out of hospital and in hospital medical services to help maintain student health.

    Access and Equity

    Access and Equity promotes full and equal participation of all students and staff and to foster an environment free of discrimination and harassment. We are committed to effecting change that promotes equality of opportunity for all students.

    The structures and practices at the Institute are in line with state and national legislation regarding all areas of equal opportunity, including sex discrimination, racial discrimination, disability discrimination and equal opportunity for women in the workforce.

    Privacy

    Personal information is collected solely for the purpose of operating as a Registered Training Organisation under the Australian Quality Training Framework administered by the Victorian Government who is the registering authority.

    Access to Student Files

    Students are able to access their file for viewing by attending Yorke Institute at 13 Elizabeth Street, Richmond. An Access to Records request form needs to be completed and forward to the Student Support Team for an appointment. The appointment will ensure the appropriate person is available to meet with at the time.

    Alternatively, students may request access to their file in via email or in writing to arrange for the appropriate documentation to be sent to them based on the Privacy Act guidelines.

    Student Personal Details

    Yorke Institute requires students to maintain personal details and information to meet with the Education Services for Overseas students Act (Commonwealth) (the ESOS Act) and the National Code of Practice for Registration Authorities and Providers of Education. The authority for Yorke Institute to collect this information is governed by the ESOS Act, the Education Services for Overseas Students Regulation 2001 (Commonwealth) and the National Code.

    Use of Student’s Personal Details

    Yorke Institute may be required to provide personal information about students to:
    • Commonwealth and State agencies.
    • Fund Manager of the ESOS Assurance Fund.
    • Department of Immigration & Citizenship (DIAC)
    • Department of Education, Employment & Workplace Relationships (DEEWR).
    Students must therefore, inform changes to their personal details to a member of the Administration Support Team immediately or within seven (7) days of their occurrence to enable us to update this information in PRISMS or our data management system

    Course Deferral or Suspension

    Student Initiated Deferral

    Deferment happens prior to the commencement of the course. Under exceptional circumstances and at the discretion of Yorke Institute the course commencement may be deferred up to 2 weeks after the course start date. If the student arrives later than 2 weeks after the course start date, the course will be deferred to the next term. This must be formally granted by the Student Administration Officer.

    Student Initiated Suspension

    Temporarily suspension of the enrolment may only be approved on the grounds of compassionate or compelling circumstances which may include:
    • Serious illness or injury, where a medical certificate states that the student was / is unable to attend classes;
    • Bereavement of close family members such as parents or grandparents (Where possible a death certificate should be provided);
    • Major political upheaval or natural disaster in the home country requiring emergency travel and this has impacted on the student’s studies; or
    • A traumatic experience which could include: involving in, or witnessing of a serious accident; witnesses or being the victim of a serious crime, and this has impacted on the student (these cases should be supported by police or psychologists’ reports)
    • Inability to begin studying on the course commencement date, due to delay in receiving a student visa.

    The Student Administration Officer will use their professional judgment to assess each case on its individual merits and based on supporting evidence will determine whether compassionate or compelling circumstances exist. A response will be given in writing and a copy of the documents will be filed in the student’s folder.

    The application maybe rejected if satisfactory evidence is not provided prior to the request for suspension or within a seven (7) day period after the occurrence of the circumstances.

    Student Support Services
    Student Support Team

    The Student Support Team members are: RTO Manager, Student Administration Officer, Administration Support staff and RTO Coordinator.
    The team deals with academic, general, personal and other student welfare issues. All advice and matters dealt by the team are treated as professional and confidential. If the team is unable to advice on certain matters, students will be referred to professional external services. There is no additional cost for the referral. The RTO Manager, Kamini Jenarthan is the official point of student contact. You may reach her on 03 8415 0444 at all times.

    Academic Issues

    The RTO coordinator and trainers provide guidance and support on academic issues in addition to monitoring academic progress, implementation of intervention strategies and reassessments.