Student Welfare

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Student Welfare
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Yorke Institute takes the safety, health and welfare of its students very seriously. Support service is provided to all students to help students assimilate to life in Australia.  

From the time students arrive until they complete their studies at Yorke Institute, we are committed to providing our students with as much support as possible to live, study and build on a solid start to career.

 

When you arrive...

Services available to students include:

·         Student Orientation Program

·         Student identification number and photo ID card

·         English Language Support; - a system to identify and help students with English language needs to meet course requirements.

·         Basic Information Technology (IT) training – CD ROM based.  (Microsoft Office basics) 

·         Assistance with application for articulation for further degree studies.

·         Assistance for on job placement within the industry

·         Career advice, including preparation of resumes and interview skills

·         Assistance with application for Course Credit and Recognition of Prior Learning (R.P.L)

·         Pre arrival Services available upon request and at an addition cost include airport transfers and arrival services and assistance with student accommodation

 

 

Ongoing support services

Counseling Services

An External Counseling service is available for students to contact
Issues they cover may be health, stress and matters that may affect welfare of the student

This service may incur a fee.
For more details contact  

North Richmond Community Health Centre
23 Lennox Street VIC 3121

Ph 03 9429 5477
For additional free services refer to the ADDITIONAL SERVICES below

 

Personal / Social issues

Students have access to the Student Support Team through normal business hours of 9.00a.m till 9.00p.m. For contact outside of these hours, either email This e-mail address is being protected from spambots. You need JavaScript enabled to view it and the relevant staff person will respond within 24 hours of receiving the email or contact the Institute number on 03 8415 0444.  This call will be diverted to an Institute representative who will respond as soon as possible. 

Should an emergency arise that needs immediate assistance, dial 000.

Medical and other professional issues

A list of medical professionals/other services within access from the Institute’s location. 

Social Programs

Social events will be organised to allow all students enrolled with Yorke Institute to mingle and socialise. These events may range from cultural and sightseeing events, to dinners, excursions, competitions and sporting events. We encourage all students to participate in these programs as it's one of the best way to mingle with your college friends, sightsee and learn on the go! Check out news and events in this website and our noticeboards for more information on upcoming events.

Legal Issues

Yorke Institute is able to refer students to appropriate legal practitioners for legal advice pertaining to personal matters at no cost. However, for reference to solicitors in specific areas please contact the Law Institute on 9607 9311.

Education Services to Overseas Students Act 2000

We recommend that students read the ESOS Framework and the Australian Government's explanation of how the Education Services to Overseas Students Act 2000 works: http://aei.dest.gov.au/AEI/ESOS/QuickInfo/ESOS_FrameWork_pdf.pdf

 

 

LOCAL AMENITIES & FACILITIES

In the local surrounds of the Yorke Institute are numerous amenities and facilities for your convenience.

Train, Tram & Bus

Yorke Institute is located next to the North Richmond train station and trams run regularly into the Central Business District from Victoria Street.  (Trams 24, 109).  Buses also run from Victoria Street.

 

Parking

Parking is limited to two hours in most parking located around the campus.

 

Restaurants & Cafes

The campus has a café named Yorke On Regent which offers a wide variety of food, hot drinks and beverages. The café is open to students and public. The food is generally prepared by students under the supervision of qualified chefs.

The Richmond Tavern is located opposite the campus at 14 Elizabeth Street, open for lunch and dinner.

A wide selection of restaurants and cafes are located within walking distance of the campus in Victoria Street to the South.

 

Local Banks

Commonwealth Bank, one is located at 124 Victoria Street
Westpac Bank, one is located at 263 Victoria Street
Bank of Queensland, is located at 283 Victoria Street.

 

Chemist

Pulse Pharmacy is located at 110 Victoria Street.
Thao Nguyen Pharmacy is located at 146 Victoria Street.

 

Petrol

SHELL petrol station is located at 1181 Hoddle Street to the North, opposite York Street.

 

Procedure:

1. Dial 000 and request the service you need
2. Remember to remain as calm as you can
3. Speak clearly and give the details as requested

 

ADDITIONAL SERVICES  AVAILABLE TO STUDENTS

AIDSLINE
Telephone: 1800 133 392

CENTRE AGAINST SEXUAL ASSAULT
Telephone: 1800 806 292

CHILDREN'S HELP LINE
Telephone: 1800 55 1800
Web site www.kidshelpline.com.au

CHILD ABUSE SERVICES
Telephone: 1800 688 009

CRISIS CARE
Telephone: 1800 177 135

CRISIS PREGNANCY
Telephone: 1800 650 840

DOMESTIC VIOLENCE 24X7
Telephone: 1800 811

FAMILY DRUG SUPPORT
Telephone: 1300 368 186

GAMBLERS ANONYMOUS
Telephone: 1800 002 210

INTERPRETING SERVICES
Telephone: 131 450

LIFELINE 
Telephone: 131 114

LEGAL AID
Telephone

MEN’S REFERRAL SERVICE (Victoria)
Telephone: (03) 9428 2899

PARENT LINE 
Telephone: 132 289

MATERNAL AND CHILD HEALTH LINE
Telephone 1800 126 637

POISONS INFORMATION CENTRE
Telephone: 131 126

QUIT LINE (Smoking)
Telephone: 131 848

SUICIDE HELPLINE (Victoria)
Telephone: 1300 651 251