Student Welfare
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Yorke Institute takes the safety, health and welfare of its students very seriously. Support service is provided to all students to help students assimilate to life in Australia.
From the time students arrive until they complete their studies at Yorke Institute, we are committed to providing our students with as much support as possible to live, study and build on a solid start to career.
When you arrive...
Services available to students include:
· Student Orientation Program
· Student identification number and photo ID card
· English Language Support; - a system to identify and help students with English language needs to meet course requirements.
· Basic Information Technology (IT) training – CD ROM based. (Microsoft Office basics)
· Assistance with application for articulation for further degree studies.
· Assistance for on job placement within the industry
· Career advice, including preparation of resumes and interview skills
· Assistance with application for Course Credit and Recognition of Prior Learning (R.P.L)
· Pre arrival Services available upon request and at an addition cost include airport transfers and arrival services and assistance with student accommodation
Ongoing support services
Counseling Services
An External Counseling service is available for students to contact
Issues they cover may be:
• Health, stress and matters that may affect welfare of the student
• Complaints
• Career and jobs
• Pathway to degree studies
• Support to apply for extension of visa or study loan
This service may incur a fee.
For more details contact
North Richmond Community Health Centre
23 Lennox Street VIC 3121
Ph 03 9429 5477
For additional free services refer to the ADDITIONAL SERVICES below
Personal / Social issues
Students have access to the Student Support Team through normal business hours of 9.00a.m till 9.00p.m. For contact outside of these hours, either email
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and the relevant staff person will respond within 24 hours of receiving the email or contact the Institute number on 03 8415 0444. This call will be diverted to an Institute representative who will respond as soon as possible.
Should an emergency arise that needs immediate assistance, dial 000.
Medical and other professional issues
A list of medical professionals/other services within access from the Institute’s location.
Social Programs
Social events will be organised to allow all students enrolled with Yorke Institute to mingle and socialise. These events may range from cultural and sightseeing events, to dinners, excursions, competitions and sporting events. We encourage all students to participate in these programs as it's one of the best way to mingle with your college friends, sightsee and learn on the go! Check out news and events in this website and our noticeboards for more information on upcoming events.
Legal Issues
Yorke Institute is able to refer students to appropriate legal practitioners for legal advice pertaining to personal matters at no cost. However, for reference to solicitors in specific areas please contact the Law Institute on 9607 9311.
Education Services to Overseas Students Act 2000
We recommend that students read the ESOS Framework and the Australian Government's explanation of how the Education Services to Overseas Students Act 2000 works: http://aei.dest.gov.au/AEI/ESOS/QuickInfo/ESOS_FrameWork_pdf.pdf
